Episode 231
- Marisa Palmieri Shugrue
- Jun 19
- 1 min read
6/19/2025
Topic: The Biggest Marketing Mistakes We See
Guest: Janelle Lucas, Team Lead, Client Success, Coalmarch

In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest
PMP Industry Insiders Peer Groups
Janelle's background and how she came to work at Coalmarch and the pest industry
Mistake 1: Over-reliance on one marketing channel
Why it all starts with your budget and what's a bare minimum budget
How to think about AI vs. Google
Mistake 2: Overlooking digital competitors & differentiation
How branded photos are a huge missed opportunity
Mistake 3: Inconsistent review generation
Why it's so important to have an ongoing approach across multiple platforms
Mistake 4: No feedback loop between marketing and sales
Why it's important to connect salespeople back to your marketing efforts
Resources mentioned:
Webinar: The Rise of AI in Search: How It’s Reshaping SEO Strategies
How to Advertise Your Business: 12 Proven Strategies for Growth
The Importance of Brand Positioning: How It Can Elevate Your Pest Control Business
Data-Driven Growth: Why ROI Should Drive Your Digital Marketing Decisions
Free month of Coalmarch for podcast listeners: https://www.coalmarch.com/podcast
Notable: "Review generation is the most overlooked area across our client base." —Janelle Lucas, Coalmarch
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