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Episode 231

  • Writer: Marisa Palmieri Shugrue
    Marisa Palmieri Shugrue
  • Jun 19
  • 1 min read

6/19/2025

Topic: The Biggest Marketing Mistakes We See

Guest: Janelle Lucas, Team Lead, Client Success, Coalmarch

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In this episode we discuss:

  • Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest

  • PMP Industry Insiders Peer Groups

  • Janelle's background and how she came to work at Coalmarch and the pest industry

  • Mistake 1: Over-reliance on one marketing channel

  • Why it all starts with your budget and what's a bare minimum budget

  • How to think about AI vs. Google

  • Mistake 2: Overlooking digital competitors & differentiation

  • How branded photos are a huge missed opportunity

  • Mistake 3: Inconsistent review generation

  • Why it's so important to have an ongoing approach across multiple platforms

  • Mistake 4: No feedback loop between marketing and sales

  • Why it's important to connect salespeople back to your marketing efforts


Resources mentioned:

Notable: "Review generation is the most overlooked area across our client base." —Janelle Lucas, Coalmarch

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