Episode 276
- 19 minutes ago
- 2 min read
5/28/26
Topic: CEO Perspective: Next-Gen Leadership at Epcon Lane
Guest: Kacey Wyman, CEO, Epcon Lane Pest Control
In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure, Voice for Pest & Forshaw
PMP Industry Insiders Peer Groups
In this episode, we discuss Kacey Wyman's journey to CEO of this fourth-generation family business and how she and her sister, Robyn, COO, took over
How her parents always left the door open to working in the family business, but it was never an expectation, and how her younger sister also just joined the company as bookkeeper
Kacey's mom's decision to retire
The importance of industry involvement and how Kacey’s participation in the National Pest Management Association, its Executive Leadership Program and the Ohio Pest Management Association helped shape her perspective and grow her professional network
Implementing systems for a self-sustaining business, including focusing on recurring revenue (now at 90%), adopting new technology, and creating standard procedures to move from working "in" the business to working "on" the business
Navigating professional roles with siblings and the importance of hiring well and building a strong company culture
Beeatrice’s Blessings, a 501(c)(3) nonprofit, the company founded to support families of children with cancer through partnerships with Akron Children's Hospital
Resources mentioned:
Notable: "We saw my parents be heavily involved in the business, but they couldn't leave it. A lot of people resonate with that, right? You're working in your business, not on your business ... So we've been really focused on building the right team, having the right culture and watching it grow." —Kacey Wyman, CEO, Epcon Lane
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