5/12/24
Topic: The Blueprint for a Dream Workplace
Guest: Trent and Amanda Ragar, Natural State Pest Control
In this episode we discuss:
Our sponsors Coalmarch by Workwave and PestSure
PMP Industry Insiders Peer Groups
Trent and Amanda's background as Scotts LawnService franchisees
What inspired them to focus on a family environment
The challenge of holding people accountable while maintaining a family feel
The PCT Best Places to Work contest and process, which includes an anonymous employee survey
How Natural State communicates and emphasizes its culture, including core values and the Matter app
Natural State's team building programs and activities, including a two-day fishing trip
Their community-focused programs, including the 12 Days of Pest-mas
How Trent and Amanda work on work/life balance
What they recommend for owners looking to improve their workplaces
What's rewarding about being a "best place to work"
How Trent and Amanda handle working together as spouses
Resources mentioned:
Notable: "Positivity breeds more positivity throughout the company." —Trent Ragar
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