Episode 193

5/12/24

Topic: The Blueprint for a Dream Workplace

Guest: Trent and Amanda Ragar, Natural State Pest Control

Click here to listen.

Click here to watch.

In this episode we discuss:

• Our sponsors Coalmarch by Workwave and PestSure

• PMP Industry Insiders Peer Groups

• Trent and Amanda's background as Scotts LawnService franchisees

• What inspired them to focus on a family environment

• The challenge of holding people accountable while maintaining a family feel

• The PCT Best Places to Work contest and process, which includes an anonymous employee survey

• How Natural State communicates and emphasizes its culture, including core values and the Matter app

• Natural State's team building programs and activities, including a two-day fishing trip

• Their community-focused programs, including the 12 Days of Pest-mas

• How Trent and Amanda work on work/life balance

• What they recommend for owners looking to improve their workplaces

• What's rewarding about being a "best place to work"

• How Trent and Amanda handle working together as spouses

  
  

Resources mentioned:

• PCT Magazine's 2024 Best Places to Work Rankings

• PCT article about Best Places runners up, including Natural State

• Employee recognition app: Matter

Notable: "Positivity breeds more positivity throughout the company." —Trent Ragar

Like what you heard?

Rate and review us on Apple.

Tell a friend in the industry.

Subscribe on