Episode 226

5/15/25

Topic: Cybersecurity in Pest & Lawn: Real Threats, Real Solutions

Guest: Dan Gordon & Donnie Shelton

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In this episode we discuss:

• Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest

• PMP Industry Insiders Peer Groups

• The devastating nature of cyber attacks on businesses large and small

• Common types of attacks, including phishing, ransomware and data breaches

• How studies show 43% of cyberattacks target small businesses and 95% of breaches attributed to human error

• Donnie's personal experience with cyber fraud and a landscape lighting contractor

• A data storage breach experienced by one of Dan's clients that cost the company more than $100,000

• What you can do to prevent cyber attacks, including employee training, good password management, using a monitoring service, proper data storage, using secure payment storage methods and investing in cyber insurance

• The importance of having an incident response plan in place

  
  

Resources mentioned:

• Case Study: KNP Logistics – A 158-year-old company shuttered by ransomware

• Case Study: Total Tools – Data breach exposes 40,000 customers

• Case Study: Krispy Kreme – Cyberattack disrupts online operations

Notable: "The staggering statistic here is that 95 percent of the breaches are attributable to human error." —Donnie Shelton

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