Episode 290
9/10/26
Topic: Getting Paid: Managing Commercial Pest A/R
Guests: Dan Gordon, CPA & Donnie Shelton
In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure, Voice for Pest, Forshaw & PestPac by WorkWave
PMP Industry Insiders Peer Groups & Conference
The challenges of commercial accounts receivable versus the relative ease of residential payment collection
How offering commercial credit terms forces business operators to fund their own payroll, fuel, and chemical costs
The significance of calculating Days Sales Outstanding (DSO) to measure how commercial receivables impact working capital
The hidden cost of providing short-term loans to commercial clients by delaying payments
How third-party procurement portals create unnecessary friction and delay invoice payments
Strategies for tightening service agreements, such as requiring payment upon receipt or mandating credit cards for smaller bills
The necessity of having a structured collection cadence and knowing when to fire unprofitable clients who refuse to pay
The value of automating the collection process through AI-driven follow-ups to maintain healthy cash flow
Notable: "Your accounts receivable is an asset just like cash. The only problem is you can't spend the accounts receivable." —Dan Gordon, CPA
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