Episode 78

4/28/22

Topic: When Do You Need a Manager?

Guest: Dan Gordon & Donnie Shelton

Click here to listen.



In this episode we discuss:

  • Why Dan says there are two ways to make money in the pest control industry — stay small or get big

  • How getting from small to big can require taking a step back in terms of the owner's income

  • Why you need to consider the difference between the "income circle" and the "wealth circle"

  • How hiring a manager is like an investment

  • The concept of "1 equals 3" and why Donnie says you want to be someone who pays more and hires less

  • Where Dan and Donnie disagree on open-book management

  • 10 signs it's time to hire a manager or leader

  • When growth slows

  • When you can't keep track of what everyone is doing

  • When you (or your executives) are doing administrative tasks

  • When you see duplication

  • You spend more times fixing than creating

  • When you (or your team) are consistently making more mistakes

  • When you know you need someone who can do it better

  • When you have lived the same day for a few months (repetitive tasks)

  • When the basics start falling off

  • When you cannot play

Resources mentioned:

Notable: "As an owner, you want to know a little bit about everything, but you want to surround yourself with people who are way better at what they do than you are." —Donnie Shelton

Like what you heard?


Rate and review us on Apple.


Tell a friend in the industry.

Subscribe on

Apple Music