5/26/22
Topic: When Is It Time to Fire?
Guest: Dan Gordon & Donnie Shelton
In this episode we discuss:
How having the right people on the bus in the right seats is one of the most challenging aspects of running a pest control business
Why tough labor markets make owners more lenient with employees than they typically would be
How Donnie says the decision to let someone go comes down to deadly behaviors, skillsets or values
Deadly behaviors include:
Becoming unmanageable
Affecting morale
Killing productivity
Liking drama
Skillset problems include:
Not growing with the business
Not a good match for the role
Values mismatch
Resources mentioned:
Tool: People Analyzer from the book Traction/EOS
PMP Industry Insiders podcast Episode 39: Why All Companies Need an Operating System with EOS Worldwide Visionary Mark O'Donnell
Notable: "It all comes down to what will you tolerate as a leader and what will you not tolerate?" —Donnie Shelton
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