Episode 212

2/6/25

Topic: A 7-Point Plan to Get Ready for the Season

Guests: Patrick Quigley, President, Sales Training By Design

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In this episode we discuss:

• Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest

• PMP Industry Insiders Peer Groups

• Patrick's acronym for getting ready for the busy season:

  • Preparation

  • Attitude

  • Teamwork

  • Reviewing policies and procedures

  • Incentives

  • Conduct Pre Season 

  • Kindness

• Why preparation is probably the most important one

• How cash flow and monthly billing plays a role

• The challenge of going from zero to 100

• Seasonal kick-off events

• Cultivating teamwork between the office and the field

Resources mentioned:

• PMP Industry Insiders Episode 50: How to Supercharge Your Sales Effort

• PMP Industry Insiders Episode 63: How to Get Your Techs to Sell

• PMP Industry Insiders Episode 99: Selling Strong, No Matter the Market

• PMP Industry Insiders Episode 162: Get the Most Out of a Selling Technician

• Patrick's plan explained

• Employee-engagement software: Applause

Notable: "I'm a proponent of making sure that the folks inside the office know what the people on the outside do, and the people on the outside know what a customer service rep goes through on a day-to-day basis." —Patrick Quigley

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