Episode 241
- Marisa Palmieri Shugrue
- Sep 4
- 2 min read
9/4/25
Topic: Getting People Decisions Right
Guests: Dan Gordon & Donnie Shelton

In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest
PMP Industry Insiders Peer Groups
Why surrounding yourself with great people is your most important job
How EOS, what Donnie refers to as "Traction," provides a good framework for people management
What happens when you hire someone who's good at their job but their values don't line up with yours
The right person/right seat concept
Why it's so difficult when someone is "pretty good" but not the exact right fit
Why Donnie says the EOS People Analyzer Tool is "absolute gold"
Why it never works to have someone report to two people
How Donnie walks through people decisions using EOS and its tools
Your options if someone fails the GWC test (get it/want it/capacity to do it)
How these tools help you cut through politics and biases
Whether you can just use the people tools from EOS/Traction, or if you need to go all in
Resources mentioned:
PMP Industry Insiders Episode 238 with Caleb Cunningham: Insider Look: A PMP Shares His Journey to $3M & Peer Group Takeaways
The operating system Dan and Donnie refer to: EOS (aka "Traction")
Book by Gino Wickman: Traction: Get a Grip on Your Business
Book by Jim Collins: Good to Great: Why Some Companies Make the Leap...And Others Don't
EOS tool: Accountability Chart
EOS tool: GWC Tool
Notable: "As your business scales ... you're going to have to turn into someone who's all about people." —Donnie Shelton
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