9/22/22
Topic: Up Your Hiring & Onboarding Game
Guest: Jeff Davis, Group President for Solution Sales, WorkWave

In this episode we discuss:
Jeff's background at two software companies acquired by WorkWave (TEAM Software and Kwantek)
How those products eventually will add value for pest and lawn users
Jeff's take on the openness and collaboration of companies the pest industry
The fact that the pest control industry offers real careers compared to other industries how that's an advantage
Macro trends in the labor market, including how for every two open jobs there is one person available
The difference between active job applicants and passive applicants
How success starts with creating an ideal employee profile for each position
Why good big companies have blended their marketing and recruiting departments
The importance of targeting your recruiting marketing efforts based on your ideal employee profile
How to attract applicants with digital and other types of advertising
How to take the hassle out of onboarding
The biggest mistakes companies make when onboarding and the importance of engagement
Tips for using software to remember anniversaries, birthdays and other important details
Resources mentioned:
WorkWave, PestPac, Slingshot, Coalmarch, TEAM Software and Kwantek
Bill Conerly's Forbes article: "The Scariest Chart For Business In The Coming Decade: Workers Not Available"
Notable: "Once you have that proper recruiting structure bringing people into your organization, then things like retention and turnover tend to fix themselves." —Jeff Davis
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