Episode 208

1/9/25

Topic: Recapping 2024 & Forecasting 2025

Guests: Dan Gordon & Donnie Shelton

Click here to listen.

Click here to watch.

In this episode we discuss:

• Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest

• PMP Industry Insiders Peer Groups

• How to define demand for pest control services and how demand has been

• How technology can fill some, but not all, of the gaps in the labor market

• The rising cost of Google marketing and how AI may affect them

• A social media trend Donnie hates

• Greater customer acceptance of the monthly subscription model for both pest and lawn

• First-of-the-month ACH payments vs. credit card payments

• AI call listening and the results Triangle is seeing with it

• Donnie's Ray-Ban smart glasses

  What's going on with the M&A market — private equity vs. strategics

• Big picture predictions for 2025 and beyond

Resources mentioned:

• William Blair/PCO Bookkeepers & M&A Specialists Pest Index results

• Bill Conerly's Forbes article about labor: The Scariest Chart For Business In The Coming Decade: Workers Not Available  

• PMP Industry Insiders Podcast Episode 166 with AI Expert Andrew Louder

• PMP Industry Insiders AI Episodes

• PMP Industry Insiders Podcast Episode 108 about the Rentokil/Terminix acquisition: An Exclusive Integration Update

• Dan Gordon's article on pest control gross margins and breakeven analysis

• Update on requirements to report beneficial ownership information to the federal government

Notable: "On the residential side, I don't think (the future) has ever been brighter." —Donnie Shelton

Like what you heard?

Rate and review us on Apple.

Tell a friend in the industry.

Subscribe on