9/29/22
Topic: How to Sell Pest Control via Text Message
Guests: Anne-Marie Tulp, president, & Tiffany Ghent, operations manager, Adam's Pest Control
In this episode we discuss:
What inspired the team at Adam's Pest Control to sell via text message
When they got started and how they discovered a workaround with software they were using for a different purposes
The advantages of texting your customers vs. emailing them
How Adam's has established a text-first culture
How much Adam's sells this way and the results of a recent campaign
Automated campaigns vs. manual campaigns
How they used templates for responses
Why you need to appoint an implementer
How all ages are open to text messaging, even if you think they may not be
Resources mentioned:
Software platform Adam's Pest Control uses for reviews and text messaging: Podium
Notable: "I find that you easily get the 'yes' or the 'no' when you're using texting." —Anne-Marie Tulp
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