Topic: The People Component of EOS
Guest: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services
In this episode we discuss:
PMP Industry Insiders Peer Groups
How the EOS Model includes 6 components, one of which is people
How the book "Traction" was the first place Donnie read about creating a system to align your culture with your core values
Examples of core values
The concept of GWC (get it, want it, capacity to do it)
Why and how you should analyze people quarterly
The idea of "delegate and elevate"
Coaching up team members vs. coaching out team members
The definition of "36-hours of pain"
Why letting go someone in the wrong seat is an act of compassion
PMP Industry Insiders Podcast Episode 116: EOS Implementation - A Field Report with Sharon
PMP Industry Insiders Podcast Episode 20: How to Lead Your Business to the Next Level with Sharon
The operating system both Dan's and Donnie's companies use: EOS
The book that explains EOS: "Traction: Get a Grip on Your Business" by Gino Wickman
PMP Industry Insiders Podcast Episode 161: Signs You Might Need a Culture Change
Book by Kim Scott: "Radical Candor: Be a Kick Ass Boss without Losing Your Humanity"
Notable: "When you let someone go who's in the wrong seat, that's an act of compassion ... It means you have enough compassion to have the hard conversation with them that's going to help them do better in the long run because they're not succeeding here and you want them to succeed." —Sharon Roebuck-McBride, Triangle Home Services
Notable: "If there's someone in the wrong seat and everyone knows it, and you don't take action as a leader, there are only two conclusions they can come to about you as the leader: 1). You're too stupid to see what's really going on, or 2). You're too weak to do something about it." —Donnie Shelton, Triangle Home Services
Like what you heard?
Rate and review us on Apple.
Tell a friend in the industry.