October 14, 2021
Topic: Stress Less and Accomplish More in Your Pest Control Business
Guest: Sheri Spencer Bachman, president of Pest Control Business Coach and former owner of Spencer Pest Services
In this episode we discuss:
Sheri's background, including how she joined her father's pest management business in the 1990s to help "computerize the books" and never left
How she developed dashboards in Excel when she was managing five branches of her business, then eventually created an app to make key performance indicators easier for her managers and employees to see
How the app has evolved over the years to streamline things for owners, managers and employees
The types of coaching she does today for pest control business owners
How having documented processes was the biggest game changer for her business
The importance of transparency and sharing the company's plan with your team
What Kolbe is and how she came to become Kolbe Certified
How Sheri sold her business earlier this year, and the advice she has for others who are interested in selling
How an industry-standard chart of accounts allowed her to benchmark Spencer Pest against other companies in the industry
How recurring revenue is "the name of the game" when it comes time to sell
How hiring a professional to help her sell was key
PMP Industry Insiders Episode 44, "Grow Faster with More Profit through Office Automation & Efficiency," with Sheri's daughter Laura Corbin
Sheri's business and apps: Pest Control Business Coach
Bamboo HR software
Dan's M&A firm PCO M&A Specialists
Advice: "Every time you touch something, the chance of a mistake happening increases. The less we touch something, the more we can streamline something. A). The less room for error there is, and B). the fewer people I need to make that job happen." —Sheri Spencer Bachman
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