Episode 114

2/9/23

Topic: When to Go Low Tech in a High-Tech World

Guest: Dan Gordon, PCO Bookkeepers & M&A Specialists, and Donnie Shelton, Triangle Home Services

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In this episode we discuss:

• Why technology is a great tool, but it is not always the answer

• The first step to putting technology to work in your pest control business

• What it means to put software on a process vs. put a process on software

• The role CRMs and data warehouses play

• Why it's important to consider the labor costs related to software and technology administration

• How to factor risks into the equation

Resources mentioned:

• PMP Industry Insiders Episode 113: ChatGPT: The Pest & Lawn Game Changer

• Entrepreneurial Operating System (EOS)

• PMP Industry Insiders Episode 54 with Michael Gerber, author of The E-Myth

• Book: The Toyota Way

• PMP Industry Insiders Episode 57 on cyber insurance

Notable: "Technology is not a strategy. Technology is there to support your strategy. —Donnie Shelton

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