2/9/23
Topic: When to Go Low Tech in a High-Tech World
Guest: Dan Gordon, PCO Bookkeepers & M&A Specialists, and Donnie Shelton, Triangle Home Services

In this episode we discuss:
Why technology is a great tool, but it is not always the answer
The first step to putting technology to work in your pest control business
What it means to put software on a process vs. put a process on software
The role CRMs and data warehouses play
Why it's important to consider the labor costs related to software and technology administration
How to factor risks into the equation
Resources mentioned:
PMP Industry Insiders Episode 113: ChatGPT: The Pest & Lawn Game Changer
PMP Industry Insiders Episode 54 with Michael Gerber, author of The E-Myth
Book: The Toyota Way
Notable: "Technology is not a strategy. Technology is there to support your strategy. —Donnie Shelton
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