Topic: Reviewing '23, Planning for '24
Guests: Dan Gordon & Donnie Shelton
In this episode we discuss:
What the Fox deal says about the future of door-to-door in the pest market
The potential for growth and efficiency from software advancements in routing, AI and customer service
What Dan's seeing on the accounting front as far as revenue, customer counts, expenses
Pass-through entity tax and Section 199A deductions
Beneficial ownership reporting rule, which begins in 2024
Issues that have come up with the Employee Retention Credit program
Donnie's take on technology, including importance of understanding generative AI and how it may impact marketing and other aspects of your business going forward
What Dan's seeing when it comes to M&A — it's alive and well but many deals aren't being announced anymore
The shift to private equity buyers from strategics
PMP Industry Insiders Episode 158 with PestSure's Todd Burke: Pest Control Insurance Market Update
PMP Industry Insiders Episode 153 with Fox Pest Control's co-founders: How to Craft a Successful Transition
PMP Industry Insiders Episode 159: Home Service Industry Roll Ups & What They Mean for You
WorkWave's Beyond Service Conference
Notable: "2023 was the breakout year for AI ... What's going to be interesting is how it gets leveraged in marketing going forward." —Donnie Shelton
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