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Show Notes
Episode 172
Dan and Donnie cover economic positives and negatives, trends to consider in the near term, and tips for pest and lawn companies.
Apr 11, 20241 min read
Episode 171
Jim Fredericks, Ph.D. is back on the podcast to share the latest PPMA initiatives and what's coming down the pike.
Apr 4, 20241 min read
Episode 170
Margaret Garcia shares her expertise in pest control customer service: taking control of a call, words to avoid, and the power of scripts.
Mar 28, 20241 min read
Episode 169
Hawx Pest Control Co-founder Matt Mehr shares how he and his partners have built a nine-figure pest control enterprise from scratch.
Mar 21, 20241 min read
Episode 168
Dan and Donnie cover why online reviews are so critical, Google's policies and what you can do to up your review game.
Mar 14, 20241 min read
Episode 167
Dan & Donnie discuss how WFH affects productivity, culture, communication and relationships, and ask whether there's still a place for it.
Mar 7, 20241 min read
Episode 166
Dan & Donnie quiz AI consultant Andrew Louder about implementing AI in your business, including questions to consider as you get started.
Feb 29, 20242 min read
Episode 165
Want to be better than average? Start by understanding industry averages. Dan and Donnie delve into must-know benchmarks, goals and more.
Feb 22, 20242 min read
Episode 164
Dan and Donnie delve into the importance of nailing your positioning and differentiating yourself to ultimately save on marketing costs.
Feb 15, 20241 min read
Episode 163
Sharon Roebuck-McBride joins the show to shed light on to hire, assess, coach and sometimes even let people go as part of the EOS Model.
Feb 8, 20242 min read
Episode 162
Sales consultant Patrick Quigley discusses how to identify, pay and train technicians who sell within your pest or lawn company.
Feb 1, 20241 min read
Episode 161
On this episode, Dan and Donnie discuss how to evaluate your company culture and how to approach a culture change if you need one.
Jan 25, 20242 min read
Episode 160
Dan and Donnie reflect on '23 and look ahead to '24. They cover the Pest Index, Rollins' Q3 results, marketing, tech, M&A and beyond.
Jan 18, 20242 min read
Episode 159
Dan and Donnie discuss why private equity is doing roll ups, how it's different from others in the past and what to think about as a PMP.
Jan 11, 20241 min read
Episode 158
We cover the biggest insurance challenges, price increases, questions to ask before your next renewal, and ways to limit your exposure.
Jan 4, 20241 min read
Episode 157
Industry veteran and consultant David Billingsly discusses the building blocks of leadership and how to set up your leaders for success.
Dec 21, 20231 min read
Episode 156
Dan & Donnie discuss tactics you can implement to reduce turnover and create a positive, productive work environment for your team members.
Dec 14, 20231 min read
Episode 155
Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business and applications for the pest and lawn markets
Dec 7, 20231 min read
Episode 154
Dan and Donnie discuss why andhow to plan and execute "state of the company" meetings in a pest control or lawn care company.
Nov 30, 20231 min read
Episode 153
Fox Pest Control's co-founders discuss the keys to scaling their company to $120 million plus their exit-planning advice for other owners.
Nov 16, 20231 min read
Check out each episode’s show notes to learn more about our guests, refer to the resources mentioned on the shows and read some of the top takeaways.
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