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Show Notes
Episode 192
Sheri Spencer Bachman discusses best practices for developing salespeople, including training, role playing, tracking and more.
Sep 5, 20241 min read
Episode 191
Raymond Kidwell discusses AI's potential to enhance customer service and call center operations in the pest and lawn industries.
Aug 29, 20241 min read
Episode 190
Certus Pest CEO Dave Bradford joins the show to talk about his journey, his focus on data and what he loves about pest control.
Aug 22, 20241 min read
Episode 189
LCO James Szojka joins Dan and Donnie to share his experiences and strategies for leveraging social media ads to scale up.
Aug 15, 20242 min read
Episode 188
On this episode, Dan and Donnie answer key things to consider about partnering with private equity firms.
Aug 8, 20241 min read
Episode 187
Dan and Donnie explore the impact of AI-powered search on pest and lawn businesses, including tangible steps you can take to prepare for it.
Jul 31, 20242 min read
Episode 186
Donnie Shelton explains how Triangle Home Services uses "one number" to focus its team on the right things.
Jul 25, 20241 min read
Episode 185
Hear Dan and Donnie discuss eight business ratios, how to calculate them and why they're important.
Jul 18, 20241 min read
Episode 184
Dan and Donnie review GPT-4o — OpenAI's latest artificial intelligence model. See a video demo in the YouTube version of this episode.
Jul 10, 20241 min read
Episode 183
Christin Nein covers why reviews matter, how to make sure you get the right reviews and what to do if you get a negative review.
Jun 27, 20241 min read
Episode 182
David Billingsly gives the inside scoop about what he's hearing as the facilitator of the PMP Industry Insiders Peer Groups.
Jun 20, 20242 min read
Episode 181
Dr. Cassie Krejci Ph.D. shares her six points of customer innovation and how she uses social media to promote the pest control industry.
Jun 13, 20241 min read
Episode 180
Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE.
Jun 6, 20242 min read
Episode 179
HR expert Jean Seawright is back to walk us through the latest federal regulations PMPs must understand.
May 30, 20242 min read
Episode 178
NPMA's JD Darr covers how to use your voice to influence public policy, the association's current legislative priorities and more.
May 23, 20241 min read
Episode 177
PestSure's Linda Midyett joins Dan and Donnie to share why and how to implement a distracted driving policy in your pest or lawn company.
May 16, 20241 min read
Episode 176
Dan & Donnie review common questions PCOs have about optimizing their taxes, including extensions, penalties, expenses and other FAQs.
May 9, 20241 min read
Episode 175
Rentokil's John Myers and Brad Paulsen discuss The Right Way 2 Growth Plan, the Terminix integration, M&A prospects and much more.
May 2, 20242 min read
Episode 174
Andrew Bray covers the Farm Bill, state preemption of local pesticide laws, election year scenarios, overtime pay and other industry issues.
Apr 24, 20241 min read
Episode 173
Don't miss this episode with the author of "The 5 Dysfunctions of a Team," "The Ideal Team Player" and "The 6 Types of Working Genius."
Apr 18, 20241 min read
Check out each episode’s show notes to learn more about our guests, refer to the resources mentioned on the shows and read some of the top takeaways.
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